As the person in charge of your team, you will deal with different team members’ styles which may or may not appeal to your type. However, people are not necessarily difficult to deal with. They only seem difficult because top management sometimes lack the skills of an appropriate communication style on when to motivate, lead and manage team members. It is imperative that managers are equipped with the essential skills to handle different groups of people to improve work relationships in teams.
Upon completion of this workshop, participants will be able to;
Develop leadership styles according to the situation
Confidently handle and lessen grievances and complaints in a systematic and calm fashion
Promote work productivity and sense of belonging in the workplace
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