Business Excellence Equipping Workshop : Meeting the Requirements of the 2017 Enhanced Business Excellence Framework (7 hrs) by MDIS

• Overview of the 2017 Enhanced Business Excellence Framework
• Understand the requirements of the 7 categories in the Business Excellence framework
• Understand how to implement the new requirements in your organisation
• Introduction to best practices from previous BE winners from the private and public sectors
• Understand the mechanics behind the assessment process, scoring system (Approach, Deployment and Scoring Rubric Cat 1-6 and Cat 7)
• Understand the Application process

• Background of the Business Excellence Framework (1994 – present)
• Review of the 2017 Enhanced Business Excellence Framework – changes and amendments
• Interpretation of the 7 BE Categories with respect to (SQC and / or with Niche Requirements – People, Service, and Innovation)
• Overview of how to implement the revised requirements in your organisation with examples from best practices from previous BE winners from the private and public sectors
• The Business Excellence Scoring System – Scoring RUBRIC and RADIL (Results, Approach, Deployment, Innovation, and Learning)
• What is expected of organisations applying for the Business Excellence Assessment

Participants will undergo experiential learning through group work and exercises to demonstrate their knowledge, learning, and skills.

This course is suitable for directors, managers, BE management representatives, organisational excellence / development and HR executives, key process owners, and all who are keen to understand the SQA management framework.