The value of fresh ideas and creative new strategies and goals is infinite in today’s knowledge economy. Continual innovation is the key to creating new service experiences to remain relevant to the marketplace. Spinovator™ Toolkit will stretch the boundaries of everyday thinking and inspire people to adopt an innovative perspective and attitude towards what is possible. Participants are taken on a SPIN (“Scan”, “Provoke”, “Investigate” and “Negotiate”), an insightful journey to kickstart their creative thinking process.
This course prepares participants to “Explore, Engage and Unleash” their minds as they re-look and re-engineer the way things are done. They will learn to think of innovative ways to arrive at optimal solutions.
- Mobilise the Spinovator™ Toolkit to think “out-of-the-box” and generate fresh ideas
- Translate latest new ideas to practical solutions and new service experiences
- Apply Spinovator™ techniques to examine current processes and formulate action plans
- Use the Spinovator™ to solve problems creatively
Spark your creativity
- Understand the concepts of creativity and innovation and how different individuals think
- Innovatively mine ideas, spot opportunities and identify future needs
- Apply Spinovator Toolkit techniques to scan the needs of the customer, team and organisation
- Use the Spinovator Toolkit to facilitate brainstorming sessions, strategic meetings and work improvement journey
Formulating solutions
- Examine the criteria, push and pull factors of workable solutions
- Based on the breakthrough ideas generated, implement and operationalise feasible solutions
- Formulate and plan a project implementation timeline
- Tackle potential obstacles
Participants will undergo learning through metaphors, accelerated learning techniques, experiential learning, and discovery learning.
This course is suitable for individuals seeking to understand how to work well among diverse thinkers, spot opportunities, provoke creative thinking, and learn to implement relevant workable solutions to increase productivity.
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More Information
- (Local Institution) MDIS - Service Quality Centre
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