Creative Problem Solving and Decision Making by MDIS

Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem in a creative way.

This two-day problem-solving workshop should help participants to enhance their skills in finding sustainable solutions and learn new approaches in problem solving and decision making.

Upon completion of this workshop, participants will be able to;

• Interpret key terminologies used in problem solving and decision making process
• Apply a structured six steps approach toward problem solving and decision making
• Gather information on a perceived problem
• Write a workplace problem statement or problem definition
• Analyse and identify the root causes of problem at workplace
• Produce multiple solutions using creative or innovative thinking techniques to generate ideas to solve workplace problems
• Select the suggested solutions using various techniques for the most feasible one to implement
• Work out an implementation action plan to resolve the problem
• Evaluate the effectiveness of the implemented solution