What's In It For Me
- Understand the importance of service innovation
- How to generate new service ideas and put them to good use by transforming customer experiences for the better.
- Able to identify and evaluate the potential idea to Organisational Criteria
Course Overview
This course, Agile Innovation powered by ESSEC Business School, is developed from an ESSEC Business Schools programme. It is designed to provide learners with the knowledge of agile innovation. Through a combination of mini-lectures, activities and discussions, this one day course will cover a wide range of tools and concepts to explain what drives successful agile innovation and business model creation. It also discusses how to cultivate creativity. The objective is to improve decision-making and innovation capabilities to reiterate faster, work together more effectively and deliver work that satisfies customers.
Course Duration
8 hours / Full-time
Course Outline
1. Think
- Understanding the concept of innovation
- Design Thinking in a Business context
- Brainstorming to frame opportunities
- Prototyping and experimenting
2. Plan
- Using Business Model Canvas to understand different business plans
- Understand the value proposition, customer centered differentiation and BMC
3. Execute
- Scrum and how it helps teams innovate better
- Build concept of customer focused outcomes, move quickly and teamwork over processes.
Mode of Assessment
Participants would be assessed through course assessment exercises.
Categories
More Information
- (Local Institution) NTUC LearningHub
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