NTUC LearningHub

Upon completing this course, participants will be able to:

  • Appraise Team Structures and Development Methods
  • Identify and set shared goals to achieve team and/or organisational objectives
  • Apply Appropriate Communication Styles and Interpersonal Communication Techniques for diverse personality types, needs and communication styles
  • Develop partnership with key stakeholders to achieve win-win outcomes
  • Adapt Diverse Interaction methods to cater to team needs and motivation
  • Facilitate Team for Problem-solving
  • Apply Persuasion Methods to Resolve Workplace Issues
  • Develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
  • Appraise Virtual Collaboration Tools and Platforms to facilitate virtual collaboration to enhance productivity
  • Provide Feedback to Guide Team Members to Overcome Workplace Challenges Positively

 

Pre-requisites

 

The admission requirements are:

  • Read, write, and speak English at WPL Level 4
  • Manipulate numbers at WPN Level 4

 

Course Outline

 

 

LU1: Lead Team Effectively

  • Learners will be able to appraise team structures and development methods
  • Identify and set shared goals to achieve team and/or organisational objectives

LU2: Enhance Team Communications 

  • Learners learn to apply appropriate communication styles and interpersonal communication techniques for diverse personality types, needs and communication styles
  • Develop partnership with key stakeholders to achieve win-win outcomes

LU3: Advance Team Effectiveness 

  • Learner will learn to adapt diverse interaction methods to cater to team needs and motivation
  • Facilitate team for problem solving
  • Apply persuasion methods to resolve workplace issues

LU4: Deepen Team Collaboration 

  • Learner will learn how to develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
  • Appraise virtual collaboration tools and platforms to facilitate virtual collaboration to enhance productivity
  • Provide feedback to guide team members to overcome workplace challenges

 

 

Certificate Obtained and Conferred by

 

  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Collaboration CCS-CLB-I001-1

 

  • Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
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More Information
  • NTUC LearningHub
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Location
  • NTUC Trade Union House, 73 Bras Basah Road. S.189556, Singapore, Central Singapore Community Development Council 189556

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