Upon completing this course, participants will be able to:
- Appraise Team Structures and Development Methods
- Identify and set shared goals to achieve team and/or organisational objectives
- Apply Appropriate Communication Styles and Interpersonal Communication Techniques for diverse personality types, needs and communication styles
- Develop partnership with key stakeholders to achieve win-win outcomes
- Adapt Diverse Interaction methods to cater to team needs and motivation
- Facilitate Team for Problem-solving
- Apply Persuasion Methods to Resolve Workplace Issues
- Develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
- Appraise Virtual Collaboration Tools and Platforms to facilitate virtual collaboration to enhance productivity
- Provide Feedback to Guide Team Members to Overcome Workplace Challenges Positively
Pre-requisites
The admission requirements are:
- Read, write, and speak English at WPL Level 4
- Manipulate numbers at WPN Level 4
Course Outline
LU1: Lead Team Effectively
- Learners will be able to appraise team structures and development methods
- Identify and set shared goals to achieve team and/or organisational objectives
LU2: Enhance Team Communications
- Learners learn to apply appropriate communication styles and interpersonal communication techniques for diverse personality types, needs and communication styles
- Develop partnership with key stakeholders to achieve win-win outcomes
LU3: Advance Team Effectiveness
- Learner will learn to adapt diverse interaction methods to cater to team needs and motivation
- Facilitate team for problem solving
- Apply persuasion methods to resolve workplace issues
LU4: Deepen Team Collaboration
- Learner will learn how to develop effective work teams based on individual’s strengths for alignment of values, beliefs and perceptions
- Appraise virtual collaboration tools and platforms to facilitate virtual collaboration to enhance productivity
- Provide feedback to guide team members to overcome workplace challenges
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as Critical Core Skills – Collaboration CCS-CLB-I001-1
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Certificate of Completion from NTUC LearningHub.
Categories
Subjects
More Information
- NTUC LearningHub
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