Course Overview

NTUC LearningHub Course Code: NICF036

Skillsconnect Code: CRS-Q-0035750-ICT

As organizations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than one or two times a year.

 

The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success.

 

The course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organizations including ING Bank, Ticketmaster, Capital One, Alaska Air, Target, Fannie Mae, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps report.

 

Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals.

 

The course is designed for a broad audience, enabling those on the business side to obtain an understanding of Kubernetes and Containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives.

 

Unique and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the class.

 

This course positions learners to successfully complete the DevOps Foundation examination.

 

Who Should Attend

The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:

 

  • Individuals involved in IT development
  • IT operations or IT service management
  • Individuals who require an understanding of DevOps principles
  • IT professionals working within, or about to enter, an Agile Service Design Environment
  • Automation Architect
  • Application Developers
  • Business Analysts
  • Business Managers
  • Business Stakeholders
  • Change Agents
  • Consultants
  • DevOps Consultants
  • DevOps Engineers
  • Infrastructure Architect
  • Integration Specialists
  • IT Directors
  • IT Managers
  • IT Operations
  • IT Team Leaders
  • Lean Coaches
  • Network Administrators
  • Operations Managers
  • Project Managers
  • Release Engineers
  • Software Developers
  • Software Tester/QA
  • System Administrators
  • Systems Engineers
  • System Integrators
  • Tool Providers

Course Duration

2 Days / 16 Hours

 

Course Outline

Exploring DevOps

  • Defining DevOps
  • Why Does DevOps Matter?

Core DevOps Principles

  • The Three Ways
  • The First Way
  • The Theory of Constraints
  • The Second Way
  • The Third Way
  • Chaos Engineering
  • Learning Organizations

Key DevOps Practices

  • Continuous Delivery
  • Site Reliability & Resilience Engineering
  • DevSecOps
  • ChatOps
  • Kanban

Business and Technology Frameworks

  • Agile
  • ITSM
  • Lean
  • Safety Culture
  • Learning Organizations
  • Sociocracy/Holacracy
  • Continuous Funding

Culture, Behaviors & Operating Models

  • Defining Culture
  • Behavioral Models
  • Organizational maturity models
  • Target Operating Models

Automation & Architecting DevOps Toolchains

  • CI/CD
  • Cloud
  • Containers
  • Kubernetes
  • DevOps Toolchain

Measurement, Metrics, and Reporting

  • The Importance of Metrics
  • Technical Metrics
  • Business Metrics
  • Measuring & Reporting Metrics

Sharing, Shadowing and Evolving

  • Collaborative Platforms
  • Immersive, Experiential Learning
  • DevOps Leadership
  • Evolving Change

 

Certification Obtained and Conferred by

Awarded NICF Statement of Attainments (SOA)

Upon completion of the course, students will also be awarded this NICF SOA:

  • ICT-OUS-4011-1.1 Problem Management

Official Certification Exam

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the DevOps Foundation Certificate. The certification is governed and maintained by the DevOps Institute.

 

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