NTUC LearningHub

This course is aimed for Marketing Executive, Business Executive, Sales Executive, Operations Executive, Procurement Executive, Sourcing Executive, and all Executives in different departments from the wholesale trade and all other sectors who are involved in the process of maintaining working-level relationships with both the internal and external stakeholders.

This course will help the learner to maintain working-level relationships to support project implementation activities and create partnerships. It also will help the organisation to manage Key Stakeholders of the Organisation, strategic partners, and investors to ensure continuous levels of engagement by identifying needs, setting service standards, and resolving issues in accordance with organisational procedures.

 

 

Pre-requisites

 

  • Learners are assumed to able to read and write English at a proficiency level equivalent to Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy Numeracy (WPLN) level 4 or above.
  • Communicate information effectively and work in a team.
  • Understand and apply factual and procedural knowledge.
  • Apply basic cognitive and technical skills to carry out defined tasks and solve routine problems using simple procedures and tools.
  • Use limited discretion in resolving issues or enquiries.

 

Certificate Obtained and Conferred by

 

Statement of Attainment (SOA) from SkillsFuture Singapore (SSG) will be issued for each module graded competent.

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More Information
  • NTUC LearningHub
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Location
  • NTUC Trade Union House, 73 Bras Basah Road. S.189556, Singapore, Central Singapore Community Development Council 189556

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