Upon completing this course, participants will be able to:
- Describe the process relationship, process continuous improvement’s principles and methodologies
- Analyse the processes for waste or non-value activities to facilitate redesigning the processes
- Implement the changes to the processes and resolve issues encounter
- Communicate through appropriate means on the team’s key performance indicators to the work teams
- Report outcomes of the implemented improvement activities
Pre-requisites
The admission requirements are:
- Possess at least a GCE ‘O’ Levels or equivalent or
- Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) and Workplace Numeracy (WPN) at Level
- Be able to read, write and speak in English (WLPN Level 4 and above)
Course Outline
LU1: All about Process Continuous
- Describe the process relationship, process continuous improvement’s principle and methodologies
LU2: Redesigning the Process
- Analyse the processes for waste or non-value activities to facilitate redesigning the processes
LU3: Implementation of Redesigned Process
- Implement the changes to the processes and resolve issues encountered
- Communicate through appropriate means on the team’s key performance indicators to the work teams
- Apply appropriate means to communicate to the work teams the key performance indicators to be achieved
LU4: Documentation of the Improvement Activities
- Report outcomes of the implemented improvement activities
Certificate Obtained and Conferred by
- Upon meeting the attendance and assessment(s) criteria, participants will be awarded with a digital Statement of Attainment (SOA), accredited by SkillsFuture Singapore. SOA will be reflected as [code name i.e., FSS-SPI-3013-1.1 Systems and Work Processes Improvement-3].
Categories
More Information
- NTUC LearningHub
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