CRS-Q-0021542-ES
In the context of today’s world, many would agree that ‘Change is the only constant’. Coping with and adapting to change are essential skills, particularly in the workplace. This course enhances individuals’ consciousness of the global trends, changes in the workplace and to embrace the lifelong learning mindset to cope with changes. Participants will learn to share knowledge and skills in a diverse work environment.
Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
- Identify global trends and changes that impact the workplace
- Undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy
- Share knowledge and skills to enhance productivity and effectiveness in a diverse workplace
- Identify global trends and interpret information that impacts one’s employability and job role
- Learn about expectations and adjustments required in current and new job situations to stay employable and competitive in the global context
- Types of competencies required in current and new job requirements
- Gaps in own competencies, training and development needs and suitable learning opportunities that match personal learning styles
- Transfer skills and knowledge acquired from training and development to the workplace
- Measure performance improvement as a result of training and development
- Demonstrate the ability to learn from and coach others in a given set of skills from one job situation to another
- Implications of diversity in the workplace and participate in relevant approaches to work within a diverse workforce
- Identify the impact of change on oneself and on one’s job
- Adopt appropriate techniques to respond to change
This course will be conducted through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.
This course is suitable for front-line workers, staff in operational roles, and individuals in professional / talent positions without supervisory responsibilities.
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- (Local Institution) MDIS - Service Quality Centre
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