Organisations recognise the importance of compliance and acknowledge the fact that it is difficult to implement. Faced with the time constraint, limited resources, and manpower shortage, they tend to put their emphasis on the more urgent issues on hand rather than focusing on compliance. However, it is risky to disregard organisational responsibility and accountability towards the laws, requirements, and benchmarks. The inability to comply with legislation would also imply that the organisation may be challenged to fulfil customers’ requirements properly. On the other hand, commitment to compliance efforts also signifies to stakeholders and customers that the organisation is serious about strengthening its competitive edge in the long run.
- Identify the key challenges for participants’ organisations to maintain a compliance programme
- Build a business case for compliance management for your organisation
- Determine the nature of conflicts and change management required to overcome the critical challenges
- Develop action plan and timeline for change management to resolve the critical challenges
- Map out important areas that serve to sustain the compliance programme
- Overview of ISO 19600:2014 – Compliance management systems
- Overview of common challenges for organisations to start and sustain a compliance programme in Singapore
- Key aspects of conflict management and change management, with reference to case studies on Singapore organisations
- Risk management of areas for noncompliance, with reference to ISO 31000:2018 – Risk Management
- Ways to track compliance management and instilling feedback loop
Participants will learn through group discussions on case studies, team work for quizzes, applying the tools, and individual activities.
Required
Participants should bring along personal laptops for the training as they would be using the templates during the workshop.
This course is suitable for participants with no prior knowledge of compliance management and no legal background. They could be working in supporting functions or activities that involve compliance management in their organisations in Singapore.
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More Information
- (Local Institution) MDIS - Service Quality Centre
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