CRS-Q-0021243-ES
Today’s knowledge-based economy often calls for staff to go beyond their routine call of duty. This course aims to develop an individual’s innovative and enterprising skill set and behaviours. Participants will learn how to initiate action to improve workplace performance and learn key skills to demonstrate effective independent thinking in the workplace.
Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
- Learn to demonstrate innovation and initiative to sustain continuous improvement at the workplace
- Identify, evaluate and manage risks associated with taking initiative and innovating at an individual level
- Show initiative in identifying opportunities and goals for continuous improvement in workplace performance
- Discuss with stakeholders on potential areas and / or practices for innovation at the workplace
- Demonstrate innovative and enterprising behaviours to improve business performance in accordance with regulatory requirements and ethics
- Review new initiatives for possible risks and recommend corrective actions and an appropriate strategy to deal with identified risks
- Develop an action plan to implement the selected risk strategy in consultation with stakeholders using the most suitable mode of communication
- Translate ideas into action with self-direction and sustained efforts for goal attainment in accordance with context requirements, best practices and future needs
- Monitor the risks identified at individual level to implement action plan and update risk response plan
This course is participative, activity-oriented and learner-centred. Knowledge and skills are transferred through experiential learning via structured experiences, individual and group activities, role plays, case studies, lectures, practice and coaching and self-assessment / tests.
This course is suitable for front-line workers, staff in operational roles, and individuals in professional / talent positions without supervisory responsibilities.
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- (Local Institution) MDIS - Service Quality Centre
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