Effective Office Skills for Administrative Support Staff by MDIS

This workshop is intended to help those in support positions to understand their roles and responsibilities in today’s modern office environment.

Participants will learn new strategies in handling workload through enhancing organisational skills and prioritizing the workload for positive results. They will explore ways to work effectively in a team, enhance critical communication skills, learn new assertive behaviours and explore self-management techniques for the workplace.

Upon completion of this workshop, participants will be able to;

• Understand the important roles and functions of today’s office in business
• Understand the changing role of the office administrator and their contribution
• Increase productivity in the office and appreciate the use of appropriate communication tools in the office
• Manage and handle information for maximum results so as to help the organisation to achieve its business goals