Effective Tele-Marketing is an intensive workshop that will enable the participants to be aware of having the right attitude and telephone techniques in getting deals, sales or orders as well as improving customer relationships. They will also gain much greater perspectives into the importance of building the right corporate image by having the service mindset, the type of customers they are interacting with as well as how they can further powerfully enhance their telemarketing skills for long lasting and satisfying impact on their customers.
Upon completion of this workshop, participants will be able to;
Apply telephone strategies to close deals and improve sales results
Employ effective telephone marketing techniques with confidence to build rapport
Display the right attitude and service mindset in servicing customers
Utilize various NLP techniques for better quality customer relationship
Learn how to manage conflict and objections of customers through phones
Experience increased competency in handling difficult types of customers
Provide distinctive deals and sales service to customers from the heart using telemarketing methods
Enhance the positive value and professional image of the organisation
Create a delightful phone experience for the customers to boost their satisfaction
Increase professional productivity through positive customers interaction via the telephone
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