EQ Skills for Team Leaders and Managers by MDIS

Managers who are able to build and sustain commitment, trust and rapport with their employees invariably perform well as Managers. Their ability to relate to the needs of others and use that understanding to bring out the best from their subordinates is responsible for the success of the team and business unit.

Managers need to understand their personal feelings and emotions first, before attempting to get things done through others. The Emotional Intelligence (commonly known as EQ) as a tool is critical for the success in the workplace.

Upon completion of this workshop, participants will be able to;

• Understand the elements of Emotional Intelligence (EQ)
• Know how feelings and emotions affect performance
• Manage feedback, continuous learning and personal development more effectively
• Seek and develop innovative ideas to work problems
• Adopt a higher level of performance orientation at the workplace
• Use the skills to cooperate and collaborate more effectively to achieve the organisational and personal goals