Performance Management and Setting KPIs for Business Results by MDIS

Performance Management is ensuring the employee and the organisation are focused on the same priorities. It focuses on the organisation itself by improving productivity and reducing waste. It helps the employee or individual, set and meet their goals and improves the employee-manager relationship. It is vital in keeping an organisation and employee aligned, which enhances the overall performance and productivity.

When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organisation and employee have a streamlined relationship, which improves communication and interactions between the two groups. It will also help close any gaps that exist in an employee's skill-set and makes them a more valuable employee through feedback and coaching.

This workshop will look at why setting Key Performance Indicators (KPIs) is crucial that the goals are aligned with the department’s strategy, which in turn supports the overall strategy of the organisation. Hence, there is a critical link between employee performance and organisational success.

Upon completion of this workshop, participants will be able to;

• Understand how performance management works and the tools to make it work
• Learn the three phases of project management and how to assess it
• Discuss effective goal-setting
• Learn how to give feedback on performance management.
• Identify Kolb’s Learning Cycle
• Recognize the importance of motivation.
• Identify how best to set KPIs
• Develop a performance journal and performance plan
• Apply the learning in the workplace