This workshop is directed primarily at those who must work with others such as colleagues, superiors, staff members to build a team within a department to accomplish common tasks. The same skills taught are also applicable in much different work environments such as in customer service, finance, administration, production, and operations.

 

It offers participants an opportunity to understand how their attitudes, behaviours and communication styles can affect positively or adversely, their relationship with others. It will lead participants to examine the various types of difficult behaviour in people and how to deal with them positively without creating stress and negative feelings.

 

Upon completion of this workshop, participants will be able to;

As successful organisations need a strong culture to produce excellent results, this course isprimarily aimed at helping participants.

  • To live and drive the values of your organisation to a professional standard
  • To improve the ability to cope with the various difficult situations that are unavoidable in their day-to-day dealings with colleagues and customers
  • To motivate themselves towards team involvement to overcome resistance, resolve disagreements that hinder team decisions and gain the support of others
  • To take ownership and responsibility with a “No-Blame” attitude, ensure the integrity and a high level of excellence
  • To encourage personal development and a kindred spirit so as to achieve responsiveness and competitiveness for better results

 

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  • (Local Institution) MDIS - Management Development and Consultancy
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