Training Needs Analysis (TNA) is the process that can be used to identify learning and performance gaps in an organisation and consequently the training and development needs of employees across the various levels. A comprehensive TNA can be a useful tool to help increase the capacity of people and enhance the organisation’s competitive edge. The ability to conduct a TNA is therefore becoming a critical skill for human resource managers and learning and development professionals. This course will help participants understand and learn how to design and implement Training Needs Analysis (TNA) at their workplaces.
- Understand the different stages of a TNA
- Learn how to communicate and engage with the different stakeholders
- Be able to scope the TNA appropriately according to stakeholder needs
- Use appropriate data collection methods
- Be able to create the TNA report based on data collected
- Objectives of a TNA
- Scoping the TNA
- Understanding the business, performance, learning and the learner perspectives
- The stages of a TNA process
- Starting a TNA
- Typical data collection methods
- How to analyse TNA data
- Producing the training and non-training recommendations in a TNA report
Participants will learn through individual activities, quizzes, group discussions, experiential role plays simulating the TNA process, and practicing relevant skills and techniques.
This course is suitable for human resource managers, learning and development managers, adult educators (curriculum developers, instructional designers, assessors, facilitators, trainers, and coaches), consultants, and researchers.
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- (Local Institution) MDIS - Service Quality Centre
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