Using Emotional Intelligence to Manage Oneself and Others at the Workplace by MDIS

According to a survey conducted worldwide, we experience many different specific emotions at varying levels of intensity on any given day. Yet there is a lack of emotional awareness among two-thirds of the world’s population, who are unable to identify, comprehend or manage their own emotions.

The good news is unlike IQ, EQ is trainable and is a flexible skills that can be improved through learning and practice. It will require regular and consistent cultivation and maintenance.

Consider this, if you are given the techniques of Emotional Intelligence won’t you see yourself as a better person when interacting at workplace. Would you agree then, Emotional Intelligence is an essential skill one must acquire for professional and personal development.

This workshop provides you with the fundamental knowledge and practical skills on Emotional Intelligence to manage your emotions rather than letting the emotion manage when you encounter situations, circumstances or working with people

Upon completion of this workshop, participants will be able to;

• Interpret and use the EI competencies framework to develop your personality when interacting with others
• Manage your self talk and negative feelings towards a situation or person so that it does not disrupt your behaviour
• Recognise your ‘hot buttons’ and how it can affect you and others
• Control and guide your emotions when managing others so that you can achieve your productivity
• Develop an optimistic mind-set
• Recognise and respond to others’ feelings in an appropriate manner
• Monitor and Manage your Emotional Bank Account
• Acquire useful guides in developing your self-awareness, self-management, self-motivation, social awareness and relationship management skills