NTUC LearningHub

At the end of this course, participants will be able to:

  • Explore the path of Agile facilitation and how this role plays out with your teams
  • Preview, plan and conduct team activities
  • Learn how to organise, plan and facilitate work meetings
  • Teach each team member to organise, innovate and collaborate to the agreed-upon goals
  • Master the basics of facilitation to derive outcomes
  • Learn how to create exciting and effective team activities
  • Acquire knowledge of facilitation tools and the techniques to use the tools for common Agile practices

Pre-requisites

  • Prior knowledge of Agile project methodology, which can be achieved by attending IT01A19 ICAgile Certified Agile Professional
  • Well versed in Microsoft Office applications, especially Word
  • Hardware & Software
    This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must own a zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. This can be downloaded from https://zoom.us/download
System Requirement
Must Have:

Please ensure that your computer or laptop meets the following requirements.

  • Operating system: Windows 10 or MacOS (64 bit or above)
  • Processor/CPU: 1.8 GHz, 2-core Intel Core i3 or higher
  • Minimum 20 GB hard disk space.
  • Minimum 8 Gb RAM
  • Webcam (The camera must be turned on for the duration of the class)
  • Microphone
  • Internet Connection: Wired or Wireless broadband
  • Latest version of Zoom software to be installed on computer or laptop prior to the class.

Good to Have:

  • Wired internet connection
    Wired internet will provide you with stable and reliable connection.
  • Dual monitors
    Using a dual monitor setup will undoubtedly improve your training experience, enabling you to simultaneously participate in hands-on exercises and maintain engagement with your instructor.

Not Recommended:

Using tablets is not recommended due to their smaller screen size, which could cause eye strain and discomfort over the course of the program's duration.

Course Outline

Introduction to Agile facilitation

  • How Agile facilitation differs from just facilitation
  • An agile facilitators mindset, behaviour and support

Development Path for an Agile Coach

Coach as a Facilitator

  • Promoting various Agile practices
  • Support individuals, self-organised Team, program and organisations

Key skills of an Agile Team Facilitator

  • Observe difference in behaviour
  • Recognise obstacles
  • Support individuals & Teams in overcoming difficulties while using Key agile practices
  • Conflict resolution

Tools and techniques of facilitation

  • Design meetings for collaboration
  • Use of meeting organisation tool
  • Facilitate collaborative conversations
  • Facilitate decision making and reaching outcomes

Hands-on facilitation activities on real-world scenarios

  • Practice facilitating key Agile meetings
  • Project and team chartering
  • Release planning
  • Retrospective

Certificate Obtained and Conferred by

  • Certificate of Completion from NTUC LearningHub

Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from NTUC LearningHub.

  • External Certification Exam

After completing this course and successfully demonstrating the understanding of all learning outcomes, participants will receive the ICAgile Agile Team Facilitation (ICP-ATF) certification which is recognized worldwide. The certification is governed and maintained by ICAgile.

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