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Available jobs
We are constantly looking for talent to join our team. If you are passionate about startup and wants to make a difference to the community. Do write to us. Looking forward to hearing from you!
Customer Success Manager
We are seeking a motivated and savvy account manager who will be responsible for managing our customer relationships in a fast-paced work environment. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them.
To excel in this role, you will have experience in developing strong relationship with your customers, as well as excellent communication and organizational skills. A Bachelor’s Degree in English or a related field is a must.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements:
- Experience in a client-facing/account management role
- Strong knowledge in online marketplace
- Knowledge of lead generation or the aptitude to learn it quickly and independently are required
- Must be smart and business savvy with consultative, problem solving, and issue resolution skills
- Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
- Super organized, quick learner who works well under pressure
- Strong negotiation skills, comfortable discussing financial options, and dealing with cancellations
- It’s easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation
- Support an on-going partner relationship to maximize acquisition, retention, and up-sell rates through partnership with the sales team
- Good communication and interpersonal skills.
- Highly organized and detail oriented.
- Based in Singapore
App Developer
We are looking for a qualified Application Developer to design and code functional programs and applications. You will work as part of a team and individually with little supervision.
A great Application Developer has excellent knowledge of at least one programming language. They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.
The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.
Responsibilities
- Understand requirements and how they translate in application features
- Collaborate with a team of IT professionals to set specifications for new applications
- Design creative prototypes according to specifications
- Write high quality source code to program complete applications within deadlines
- Perform unit and integration testing before launch
- Conduct functional and non-functional testing
- Troubleshoot and debug applications
- Evaluate existing applications to reprogram, update and add new features
- Develop technical documents and handbooks to accurately represent application design and code
Requirements
- Proven experience as application developer
- Experience in designing and building applications
- Ability to program in at least one programming language such as C#, Java (J2EE) etc.
- In-depth knowledge of programming for diverse operating systems and platforms using development tools
- Excellent understanding of software design and programming principles.
- A team player with excellent communication skills
- Analytical thinking and problem-solving capability
- Great attention to detail and time-management skills
- BSc/BA in computer science or relevant field; MSc/MA will be appreciated
- Certified application developer is a plus
- Based in Singapore
Marketing Assistant
We are looking for a zealous Marketing Assistant to support the Marketing department of our company in its primary and administrative duties.
Responsibilities
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
- Support marketing executives in organizing various projects
- Conduct market research and analyze consumer rating reports/ questionnaires
- Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
- Update spreadsheets, databases and inventories with statistical, financial and non-financial information
- Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
- Prepare and deliver promotional presentations
- Compose and post online content on the company’s website and social media accounts
- Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
- Communicate directly with clients and encourage trusting relationships
Requirements:
- Proven experience as a marketing assistant
- Good understanding of office management and marketing principles
- Demonstrable ability to multi-task and adhere to deadlines
- Well-organized with a customer-oriented approach
- Good knowledge of market research techniques and databases
- Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)
- Exquisite communication and people skills
- Good communication and interpersonal skills.
- Highly organized and detail oriented.
- Based in Singapore