What's In It For Me

  • Identify personal effectiveness and do improvement
  • Empower one with responsibility to make proper decision
  • Able develop and maintain professional competence


Course Overview

Nothing is more gratifying than looking back at who you are now and realising that you have grown much more than you thought you could. How can you further achieve your highest potential in the area of personal excellence?


We know that those who can first manage themselves will ultimately be able to manage others. Personal effectiveness is the foundation of great management and positive role modelling. Designed in 3 main lessons, learners can acquire skills to empower themselves and take personal responsibility in their own competency development. Through building winning relationships, learners will also recognise the importance of

effective communication to successfully engage leaders and team members. They will learn practical approaches to improve their performance in leading their teams during decision making sessions.


Get out of your comfort zone and take the first step in believing in yourself. Based on John Maxwell’s signature leadership series programmes, insightful and powerful concepts from “The 5 Levels of Leadership” and “The 360° Leader” have been included to support the course objectives and enhance your learning journey.


Who Should Attend

New and current supervisors or managers from various sectors.

Course Duration

16 Hours / Full-time

Course Outline

1. EMPOWER Yourself As A Leader

Choices, actions, and behaviours. How can you be accountable for your own successes? Through boosting personal skill-sets, learners are encouraged to be involved in their organisational policies or practices to develop
their own capabilities. They will also recognise the importantance of their roles in influencing others when they demonstrate competence and knowledge in their area of work, as well as their responsibility towards the
development of their team members.


The topics include:
• What is Leadership?
• A Leader’s Competence
• Be Accountable for Your Growth
• Pursue Development Opportunities
• Be Responsible for the Growth of Your Team


John Maxwell Highlights: Learn interesting insights about The 5 Levels of Leadership


2. ENGAGE Your Leader & Your People

Good communication is the foundation and lifeblood in all successful organisations. Learners will identify various communication styles and tactics to ensure that effective communication can take place. Communication barriers
will also be addressed. They will learn ways to approach their leader and how they can build winning relationships through the adoption of powerful communication techniques.


The topics include:
• Leading Your Leader
• Communicate All Around
• Leader-You and You-Team Communication
• The Communication Process
• Be a Credible and Effective Communicator
• Barriers to Communication


John Maxwell Highlights: Explore valuable tips on 360 degree communication with your leader and your team.


3. EXECUTE Team Decision Making

How can you make better decisions with confidence? This lesson enables learners to identify their roles as a leader
in making decisions for their team. A simple 4-step process will be introduced allowing easy application in any context. A statistical analysis tool and other practices will be shared with a concluding role-play.

The topics include:
• Stepping Up
• Leading Team in Decision-Making
• Considerations to Decision-Making & The Impact On The People & Organisation
• Decision-Making Process


John Maxwell Highlights: Understand approaches on leading up and how you can lighten your leader’s load.


Mode of Assessment

Participants would be assessed through course assessment exercises.

Certification Obtained and Conferred by

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.


  • Mapped to WSQ Develop Self to Maintain Professional Competence at Supervisory Level


More Information
  • (Local Institution) NTUC LearningHub
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