What's In It For Me

  • Learn how to explore different ways and methods to heighten team cohesion
  • How to turn threats and challenges into opportunities for the organisation
  • Able to achieve organisation service excellence

 

Course Overview

What are some habits of successful self-leaders? How can business leaders create value out of workplace diversity?

 

The first rule of leadership is to always lead yourself well. An important key for effective leaders is committing oneself to the lifelong practice of self-awareness and comprehending the diverse world around us. When leaders work on their self-awareness, they become more aware of the things that are happening around them and are able to intervene by taking on a leadership role.

 

In this programme, learners will explore topics on self-discovery, people intelligence and how to become a charismatic leader. They will also understand how to turn diversity challenges into opportunities and identify useful methods to heighten team cohesion.

 

Be a great leader by sending a powerful message of your commitment to diversity and inclusion today. Based on John Maxwell's signature leadership series programmes, insightful and powerful concepts from "5 Strategies to Win with People" have been included to support the course objectives and enhance your learning journey.

 

Who Should Attend

Professionals and service coaches empowered with leadership roles such as Supervisors and Service Team Leaders.

Course Duration

16 Hours / Full-time

Course Outline

1. Manage Self

  • Do You Like Yourself?
  • Are You People-Intelligent?

John Maxwell Highlights: Explore who you really are and how you determine others through The Lens Principle.
2. Manage Individuals

  • They Are All Made Differently
  • They Have Varying Levels of Abilities
  • Your Commitment to Your Team

John Maxwell Highlights: Identify your blind spots and practice The Exchange Principle.
3. Manage A Diverse Team

  • Celebrate Inclusiveness
  • Embrace Diversity
  • Manage Opportunities & Challenges Arising from Diversity
  • The ABC's of Building Team Cohesion

John Maxwell Highlights: Understand The Boomerang Principle and how to create synergy within your team.

 

Mode of Assessment

Participants would be assessed through course assessment exercises

Certification Obtained and Conferred by

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This programme is offered on a modular basis only.

 

  • Mapped to WSQ Manage A Diverse Service Environment

 

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More Information
  • (Local Institution) NTUC LearningHub
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