NTUC LearningHub

Course Overview

 

Design thinking is a human-centered approach to innovation that integrate the needs of people, the possibilities of technology, and requirements for business success. It focuses on taking action to quickly build out ideas, test and refine. The program will help learners to apply basic design thinking methodologies and execute design thinking processes to challenge norms and conventions in the organisation.

 

Course Objectives

 

Upon completion of this course, learners will be able to:

  • Build-up empathy and realise true innovation
  • Internalise the design thinking mindset
  • Create innovative solutions and prototypes
  • Test prototypes in real-world scenarios
  • Review feedback from stakeholders
  • Utilise design thinking to contribute to the organisation

 

Course Outline

 

LU1: Overview of Design Thinking

            Importance of Design Thinking

            Converging and Diverging Space

            Six-Step Design Thinking Process

How Organisations Practice Design Thinking

 

 

LU2: Empathise and Understand

Design Thinking Methodologies

Traits of Design Thinker

Integrate Empathy and Understanding into Design Thinking Process

 

 

LU3: Defining Needs

Uncover Opportunities for Applying Design Thinking Across the Organisation

A Good Problem Statement

5W+1H Questions – Divergence Phase

Tips for Gathering the 5W+1H

Define Needs Through the Stages of Design Thinking Process

 

 

LU4: Ideating for Solutions

Metrics for Defining a Successful Implementation of Design Thinking

Ideate Stage

 

LU5: Prototyping

Facilitate Development & Execution of Design Concepts Through Prototypes

Prototype as Part of Design Thinking Process

Prototype Methodologies

 

 

LU6: Testing to Validate

Why Test the Prototype

Present and Communicate the Design Thinking Outcome

Use Digital Tools for Prototype Test

Compile Result for Analysis and Improvement

 

 

LU7: Design Thinking Culture

Embed Design Thinking Across Organization

Methods to Apply Design Thinking to the Organisation

How Design Thinking is Used in Other Organisations

 

Certificate Obtained and Conferred by

 

  • Statement of Attainment from SkillsFuture Singapore (SSG)

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG):

Mapped to Design Thinking Practice (SF) DSN-ACE-3014-1.1

This programme is offered on a modular basis only.

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More Information
  • NTUC LearningHub
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Location
  • NTUC Trade Union House, 73 Bras Basah Road. S.189556, Singapore, Central Singapore Community Development Council 189556

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