Equips the security personnel with knowledge and skills on how to handle potentially violent and aggressive behaviours at the workplace
Pre-requisites
- At least a lower secondary educational qualification
- Be able to listen and speak in English at WPLN Level 4
- Be able to read and write in English at WPLN Level 4
- Must be medically fit
- No physical impairment or any form of infirmity
Course Outline
The course will cover the following skills at basic level 1:
Neutralising an aggressor from further abuse or possible assault
- Proper stance to avoid sudden attack
- Communication skills against an aggressor (e.g. Drunkard)
- Mind diversion skills (Decoy theory)
- Negotiation skills
Neutralising an adverse threat from visitor or assailant etc (IERE)
- Identify the types of threat training
- Evade from the direct threat or danger training
- React to neutralise from the threat or danger
- Escape from the danger or threat training
Certificate Obtained and Conferred by
Certificate of Attendance from NTUC LearningHub
Categories
More Information
- NTUC LearningHub
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