Effective organisations and managers recognize that a significant part of building an effective and productive organisation is employing quality people. Interviewing has been identified as a critical management skill. Unplanned and “trial and error” interviewing result in failure. The competency-based selection interviewing provides an approach to interviewing that is behavioural-focused. The approach once mastered will transform a participant’s ability to interview effectively. The program will support the recruitment of employees who are more effective, productive and are satisfied with their jobs; thus, increasing the number of individuals who are productive and reach productivity standards quickly.
Upon completion of this workshop, participants will be able to;
Use a structured selection process to predict applicants’ job performance.
Explain the selection process and used an Interview Guide in preparing, conducting and managing the interview to select the right people.
Use well-thought-out behavioural questioning techniques.
Establish and build rapport with the applicant.
Utilise job-related core competencies in the interview process.
Maintain the image of the organization and ensure that the dignity of the applicant is preserved.
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