The Essentials of Email Writing and Etiquette by MDIS

Good business writing is essential in today’s dynamic business environment. However, many corporate professionals are not aware that business writing style has evolved over time and still adopting the older form of business writing. This will not only affect the individual’s professional image but the corporation which they are representing as well.

In this workshop, you will learn the techniques, format and delivery in writing better emails and letters. You will also learn to balance your own and your reader’s needs, organise your thoughts clearly and express yourself in a modern business style.

Upon completion of this workshop, participants will be able to;

• Organise their thoughts and tailor their writing style to fit their readers' needs
• Learn the technicalities of email and letter writing
• Understand the proper etiquette and format in emails and letters
• Improve the readability of their email messages and letters
• Express themselves effectively and concisely